ClientGather
Document collection, done right

Collect documents
without the back-and-forth

Build a request template once, share a secure portal link, and let recipients fill it out with autosave — no account needed. Review every answer and keep all files in one place.

  • 14-day no-card trial
  • No login for recipients
  • Autosave built in
  • Version-controlled templates
app.clientgather.com/w/acme/templates/onboarding
Schema builder
Draft · v3

Client onboarding pack

Company details

2 fields

Text

Ownership & directors

3 fields

Multi-select

Bank statements

Repeatable · 3 fields

File
Publish version

Everything in one flow

From template to signed-off documents

Four connected building blocks replace the email threads, spreadsheets, and shared drives you use today.

Template builder

Design the exact request, once

Compose templates from sections and fields — text, dates, selects, files, and repeatable groups. Every change is versioned, so you publish a draft when it's ready and keep a full history.

  • Drag-and-drop sections and fields
  • Repeatable sections for directors, assets, and more
  • Draft → Publish with change summaries and version diffs
Learn more
Schema builder
Cancel draftPublish version

Client onboarding pack

Draft · v3

Company details

3 fields

Legal entity nameText
Incorporation dateDate
Registration docFile

Ownership & directors

Repeatable · 2 fields

Full nameText
RoleSelect
Add new section
Customer portal

Send a secure link — no account required

Recipients open a private portal, answer at their own pace, and everything autosaves. Progress is tracked per section, and the form validates before it can be submitted.

  • Token-verified access, expiring links
  • Autosave with live progress tracking
  • Individual or collaborative submission modes
  • Live presence & cursors in collaborative forms (Growth+)
Learn more
Secure portal
Verified access
Progress saved automatically
MKDR
2 collaborators online
Live
Company details · 2/5 items40%

Legal entity name

Acme Holdings Ltd.

Incorporation dateMaya is editing

12 Mar 2019

Certificate of incorporation

incorporation.pdf1.2 MB
Directors · Instance 1 of 2Add instance
Review queue

Approve, reject, and resolve in one place

Your team reviews each submitted answer, approves what's right, and requests changes with a comment thread the recipient can respond to — no more chasing over email.

  • Per-item approve / reject decisions
  • Threaded comments between reviewer and recipient
  • Filter by status, client, and open questions
Learn more

DOC-2024-014

Client onboarding · nadia@acme.co

3 approved1 rejected1 pending

Legal entity name

Acme Holdings Ltd.

Approved

Incorporation date

12 Mar 2019

Approved

Bank statement

statement-q1.pdf

Rejected

Reviewer: statement is older than 3 months — please re-upload.

Proof of address

utility-bill.pdf

Pending
Storage

Every file, organized automatically

Uploads land in a folder per request, grouped by recipient, with names, sizes, and types you can browse or export. Every file is scanned before it is stored and encrypted at rest.

  • Auto-organized folders per request
  • Grouped by recipient with full file metadata
  • ZIP export with an archive PDF per submission
  • Bring your own S3 bucket on the Scale plan
Learn more

DOC-2024-014

Acme Holdings · 4 files

4.6 MB
NO

Nadia Okafor

nadia@acme.co

incorporation.pdf

Jul 1 · uploaded

1.2 MB

ownership-chart.png

Jul 1 · uploaded

684 KB
LC

Liam Chen

liam@acme.co

bank-statement-q1.pdf

Jul 2 · uploaded

2.4 MB

revenue-2024.xlsx

Uploading…

How it works

Live in four steps

01

Build a template

Draft sections and fields, then publish a version your team can send.

02

Send a portal link

Pick a client and recipients, set a due date, and send a secure portal link by email.

03

Recipient submits

They fill out the secure portal with autosave — no login, no friction.

04

Review & store

Approve answers, request changes, and every file is filed automatically.

Pricing

Start with a 14-day trial, then pay for what you have in flight

Built for immigration advisers, brokers and practices that collect the same bundle of documents over and over. Every plan includes the template builder, client portal and review queue, with unlimited clients, emails and reminders — plans differ by how much you have open at once and how many people work on it.

Solo

£25/mo

Billed yearly as €350, ex VAT

For a solo adviser or broker, with an admin working alongside them

Start 14-day trial
  • 20 active requests
  • 2 users
  • 10 GB cloud storage
  • Unlimited clients & recipients

Foundation

£50/mo

Billed yearly as €690, ex VAT

For a small practice where more than one person chases documents

Start 14-day trial

Everything in Solo, plus:

  • 60 active requests
  • 4 users
  • 25 GB cloud storage
  • Unlimited emails & reminders
Most popular

Growth

£109/mo

Billed yearly as €1520, ex VAT

For teams that need branding, integrations and more work in flight

Start 14-day trial

Everything in Foundation, plus:

  • 200 active requests
  • 10 users
  • 100 GB cloud storage
  • White-label portal
  • Custom sender domain (coming soon)
  • Webhooks & Zapier

Scale

£174/mo

Billed yearly as €2450, ex VAT

For scaled operations that need control over where the data lives

Start 14-day trial

Everything in Growth, plus:

  • 500 active requests
  • 20 users
  • 200 GB cloud storage
  • Bring your own S3 bucket
  • Priority support

The 14-day trial runs the full product with 5 active requests, 2 users and 1 GB of storage. No card needed to start.

Pound prices are converted at a fixed £1 = €1.17; your bank may apply its own rate.

In every plan

  • Template builder
  • Client portal — no account needed
  • Review queue: approve or request changes
  • Recurring request schedules
  • Archive PDF & bulk export
  • Unlimited clients & recipients
  • Unlimited emails & reminders
  • Team management, roles & permissions
  • Free read-only auditor seats
  • Google Drive integration
  • Data hosted in the UK
  • Encryption at rest
  • Malware scanning on uploads
  • Audit logs

Add-ons, on any plan

Added and dropped whenever you need them — during a filing peak, for example. Reductions are credited to your next invoice. The seat add-on is for people who do the work; read-only Auditors are free.

50 active requests
£12/mo(€14)
Extra user seat
£14/mo(€16)
25 GB storage
£6/mo(€7)

Before you buy

What does the 14-day trial include?

The full product, with 5 active requests, 2 users and 1 GB of storage. That is enough to run several real requests end to end; it is not enough to run a practice on, which is the point. No card is needed to start.

What happens if I hit the active-request limit?

You cannot send a new request until a slot frees up. Closing requests you have already finished frees them at no cost, which is the intended way out. If you genuinely need more in flight, add packs of 50 and drop them again when the peak passes.

Can I change plan part-way through a billing period?

Yes. Upgrades take effect immediately and you are charged the prorated difference. Downgrades take effect at the end of the current period, and the unused amount is credited against your next invoice.

Why are prices shown in pounds but charged in euros?

Our payment provider settles in euros, so the euro amount shown beside each price is what will appear on your statement. The pound figure is a fixed conversion at £1 = €1.17, held steady so a price cannot move under you mid-decision. If you pay with a sterling card your bank applies its own rate on the day, so the exact pound amount debited will differ slightly.

Can our auditor or compliance consultant have access?

Yes, and it does not cost a seat. The Auditor role is read-only: it reads requests, files, templates and the whole review history, sees the audit log for the workspaces you add it to, and can download an export — and it cannot approve or reject an item, comment, send a request, or edit a client or template. That separation is the point: whoever checks the file should not be able to change it. Auditor seats are free on every plan and capped by plan (2 on Solo and Foundation, 4 on Growth, 8 on Scale), because an auditor can read every file in the workspaces they are added to.

Where is our data stored?

In the United Kingdom. Your requests, answers and audit logs live on our own servers in Erith; uploaded files are stored in Bunny.net's London storage region, encrypted with our own key before they leave our servers. Nothing is replicated outside the UK. Uploads are scanned for malware on our own infrastructure before they are stored, so files are never sent to an outside scanning service.

What happens to my data if I cancel?

Your account stays readable to the end of the period you have paid for, and you can bulk-export every request and file as a ZIP at any point before then. After closure the organization and its files are permanently deleted 30 days later.

Charged in EUR, excluding VAT, which is added at checkout. Pound prices are converted at a fixed £1 = €1.17; your bank may apply its own rate. Hit your active-request limit in a busy month? Close the requests you have already finished to free slots at no cost, or add packs and drop them again when the peak passes.

Need something larger, or a procurement review? Talk to us. Want to see it running first? Try the live demo.

Start collecting today

Turn document chaos into a clean, tracked workflow

Spin up your first template in minutes. Every organization owner starts with a 14-day no-card trial with strict anti-abuse limits.

Trial includes 5 active requests, 2 users and 1 GB storage.