ClientGather
Customer portal

Send a secure link — no account required

The fastest way to lose a client halfway through onboarding is to ask them to create an account first. Recipients open a private portal from an emailed link, answer at their own pace, and everything saves as they go.

Access

A private link, not a login

Each recipient gets their own token-verified link that expires. There is no password to choose, no app to install, and nothing to remember if they come back to it three days later.

  • Token-verified access with expiring links
  • No recipient account, password, or install
  • Autosave with progress tracked per section
  • The form validates before it can be submitted, so incomplete bundles never arrive
Secure portal
Verified access
Progress saved automatically
MKDR
2 collaborators online
Live
Company details · 2/5 items40%

Legal entity name

Acme Holdings Ltd.

Incorporation dateMaya is editing

12 Mar 2019

Certificate of incorporation

incorporation.pdf1.2 MB
Directors · Instance 1 of 2Add instance
Repeatable groups

However many directors, dependants, or assets there are

The recipient decides how many entries a section needs, not you. Define the fields for one director, and they add an entry per person — each one captured against the same fields, so the result is uniform across every client.

  • Add and remove entries without you reissuing the request
  • Nested groups: an entry can contain its own repeatable rows
  • Every entry returns the same fields, which is what makes review fast

Ownership & directors

Repeatable section

2 entries

Director 1

Full nameNadia Okafor
RoleManaging director

Previous addresses

14 Bridge St, Leeds
8 Carlton Rd, Leeds
Add address

Director 2

Full nameLiam Chen
RoleFinance director
Add another director
Reminders

The chasing happens without you

Set a due date and pick a reminder cadence when you send the request. Reminder emails then go out on that schedule whether or not anyone remembers to check. Unlimited emails and reminders on every plan.

  • Five strategies: none, 3 days before, 5 days before, weekly, or every 3 days
  • Recurring schedules create and send the next request automatically
  • Reminders are email only

Reminders

DOC-2024-014

Email
Due date11 July 2026

Reminder strategy

None3 days before5 days beforeWeeklyEvery 3 days
Reminder sent to 2 recipientsJun 20
Reminder sent to 1 recipientJun 27
Next reminder scheduledJul 4
Collaboration

When more than one person has to answer

Some requests belong to one person; others need a client, their accountant, and a solicitor. Choose individual or collaborative submission per request, and send the same request to as many recipients as it needs.

  • Individual or collaborative submission modes
  • Multiple recipients per request, each with their own link
  • Live presence and cursors in collaborative forms (Growth and Scale)
See what happens after they submit

Recipients

DOC-2026-031 · 3 people

Collaborative

Submission mode

IndividualCollaborative
NO

Nadia Okafor

own portal link

In progress
LC

Liam Chen

own portal link

Opened
PR

Priya Raman

own portal link

Not opened

Each person gets their own link. Live presence and cursors are available on Growth and Scale.

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